Job Description
My client is the largest, Independent company in their sector, within the UK. They are really proud of the fact that they promote a unique culture. They''re constantly evolving and due to a long-term contract they have just secured, they are expanding. My client enjoys creating a sense of purpose amongst their teams and although this is a 12-month contract, they don''t like letting good people go.
Hours of work: 9-5:30pm Monday - Friday (2 days working from home each week)
You will be working in a vibrant and modern, surrounded by a friendly team.
My client is recruiting for 2 Service Transition Executives to join their busy team in Telford.
Your duties will involve:
Assisting Transition managers whilst liaising with business owners, project managers, operations teams, partners and suppliers on a daily basis.
Ensuring the smooth and successful implementation of new partners and products.
Representing the Operations team in meetings.
Making sure third party contracts contain the correct information required for SLAs.
Participate in stakeholder groups to improve processes and making suggestions to the Servicer Transition managers.
You will need to have a confident telephone manner with good working knowledge of Microsoft Office.
Skills :
You will need previous Customer Services experience within a service related environment and knowledge of Microsoft Office.