Customer Services Advisor (Temp to Perm - Irlam)
11 per hour
Based in Irlam
Monday - Friday, 9-5:30pm
** There is an opportunity for this position to go permanent following the initial period of working on a temporary basis **
Would you like to work for a company that truly believe in supporting and progressing their people?
Do you like the idea of working for a company that area continuously creating new opportunities due to considerable growth?
My client is a on a mission to build the UK''s best Digital infrastructure and they''re going from strength to strength, so they are now looking for passionate people to join their team.
- The Customer Services Advisor will be working in a fast-paced environment, taking calls and queries from Providers and Engineers.
- You will work closely with the Field Support teams and internal teams to update on the progress of all orders that have fallen into delay on the day of the install.
- Updating the Salesforce CRM system and live trackers.
- Keeping the customer updated throughout the installation process.
- Efficient case management, dealing with cases through to completion.
Customer service, systems experience is essential.