Job Description
Order Desk Co-ordinators x 5 (Temp to Perm)
Monday - Friday
Rate of pay: £11 per hour
Hours of work: The business operates between the hours of 8am and 8pm but they are flexible with hours worked for the right people
Do you want to work for a forward-thinking and fast growing company that truly believe in supporting and progressing their people?
This position will initially be working on a temporary basis for 3 months, with a view to becoming a permanent position due to the company being so busy! There is also the potential to earn more money if the position goes permanent.
The Order Desk Co-ordinator will be taking calls and queries from Providers and Engineers.
You will work closely with the Field Support teams and internal teams to update on the progress of all orders that have fallen into delay on the day of the install.
Updating the Salesforce CRM system and live trackers.
Keeping the customer updated throughout the installation process.
Efficient case management, dealing with cases through to completion.
Skills :
You will need to have worked in an extremely busy Call Centre or Telecoms sector.