Job Description
Order Desk Co-ordinators x 5 (Temp to Perm)
Monday - Friday
Rate of pay: £11 per hour
Hours of work: The business operates between the hours of 8am and 6pm so you will work set hours during these times.
Do you want to work for a forward-thinking and fast growing company that truly believe in supporting and progressing their people?
This position will be working on a temporary basis for 3-6 months. There may potentially be a permanent opportunity at the end but this isn''t guaranteed.
The Order Desk Co-ordinator will be working in a fast-paced environment, taking calls and queries from Providers and Engineers.
You will work closely with the Field Support teams and internal teams to update on the progress of all orders that have fallen into delay on the day of the install.
Updating the Salesforce CRM system and live trackers.
Keeping the customer updated throughout the installation process.
Efficient case management, dealing with cases through to completion.
Skills :
You will need previous call centre experience, working in a fast-paced environment.