Order Desk Co-Ordinators - Manchester

Order Desk Co-Ordinators - Manchester

Telecoms
Temporary

£ 11.00   to: £11.00 Hour
Location: Manchester,
Date Added:  15/08/2022 15:54:00

Job Description

Based in Irlam

Monday - Friday, 9:30am - 3:00pm

Rate of pay: £11.00 per hour

Are you ideally looking for a part-time position where you will be surrounded by a really friendly and supportive team?

My client is looking for someone with solid Customer Services experience who is used to working towards deadlines and confident communication skills.

The Order Desk Co-ordinator will be taking calls and queries from Providers and Engineers.

You will work closely with the Field Support teams and internal teams to update on the progress of all orders that have fallen into delay on the day of the install.

Updating the Salesforce CRM system and live trackers.

Keeping the customer updated throughout the installation process.

Efficient case management, dealing with cases through to completion.

You will need previous Customer Services/Administration/Co-ordination experience.

Skills :

You will need to be confident with Word, Excel, SAP but training will be given. Ideally you will be confident on the telephone with previous experience of using in-house systems.

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Company Profile HR Employment Bureau(Birmingham Commercial Commercial)
39 Malborough Road
Castle Bromwich
Birmingham
B36 0EH 01216471081 About this company HR Employment Bureau is an independently owned local recruitment agency that prides itself on matching skilled local candidates to innovative industrial sectors, as well as various commercial and management positions. With over 40 combined years experience within the Engineering, Manufacturing, Logistics, Office Services, Professional & Public Sector recruitment industries, we are ideally placed to service both multinational business as well as other independent local firms. More jobs from this employer
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