Job Description
Customer Services Advisor
Minworth
Hours of work: 8:30am - 5:00pm, Monday - Friday
Do you have previous Customer Services experience, working in a fast-paced environment and are available straight away?
My client based in Minworth are looking for someone to join their team on a temporary basis until September, this could lead to a more permanent opportunity but it isn''t guaranteed.
As a Customer Services Advisor you will be responding to calls and emails, working towards deadlines.
Dealing with complaints and resolving problems/queries.
You will build customer relationships and deal with warranties and term of sales queries.
Dealing with product malfunctions and handling product recalls.
The Customer Services Advisor will be organising fitter site visits and deal with product recalls and malfunctions.
Organising spare parts and courier deliveries.
You will need to have previously worked as Customer Services Advisor, Customer Services, Customer support, Scheduler, Scheduling, Customer Agent, Customer Advisor.
Skills :
You will need to have previously worked in within Customer Services, working in a fast-paced environment.