Job Description
Customer Services Administrator
Based in Minworth
23795
12 month contract, but it could lead to a permanent opportunity at the end.
Monday - Friday, 8:30-5:00pm
Are you an experienced Customer Services Administrator who is looking for a new opportunity to join a busy and well-established company based in Minworth?
Do you want to work in a friendly and busy team where everyone looks out for each other?
My client has been building relationships with the House Building community for over 20 years and they''re looking for an experienced Customer Services Administrator to support their established team.
As an experienced Customer Services Administrator your duties will involve:
. You will be working closely with the Customer Services
Manager, resolving queries and complaints.
. Responsible for building relationships with existing customers.
. Handling product recalls and ordering replacement spares.
. Keeping customer portals up to date.
. Package and organise couriers to send spare parts direct to
customers.
. Dealing with product malfunctions, warranties and terms of
sale.
. You will need to have previous Customer Services/
Administration experience, working in a busy environment.
Skills :
You will ideally need previous experience of working as a Customer Services Administrator, working in a fast-paced environment.