Customer Service Team Leader

Customer Service Team Leader

Telecoms
Permanent

£ 30000.00   to: £30000.00 Year
Location: Solihull,
Date Added:  20/07/2022 15:14:00

Job Description

The role is working for a large logistics company in Solihull, West Midlands.

The role is supervising or managing a team of coordinators and agents in a busy operations department.

This will be dealing will all aspects of management from SLA''s being adhered to and KPI''s and dealing with all escalated issues and client problems.

All candidates will need to have had previous management or supervisory experience within a contact or call centre environment.

Interested in this position please contact Jack 0121 647 1081

Skills :

Supervisory Experience, account management, customer services

39 Malborough Road
Castle Bromwich
Birmingham
B36 0EH
01216471081 About this company HR Employment Bureau is an independently owned local recruitment agency that prides itself on matching skilled local candidates to innovative industrial sectors, as well as various commercial and management positions. With over 40 combined years experience within the Engineering, Manufacturing, Logistics, Office Services, Professional & Public Sector recruitment industries, we are ideally placed to service both multinational business as well as other independent local firms. More jobs from this employer
Training Co-ordinator Resource Co-ordinator Customer Service Team Leader Service Controllers Support Co-ordinators x 3 4 x Customer Services Executives (Permanent Roles) Onsite Recruitment Resourcer -- No Sales Call Centre Agents x 4 Call Centre Advisors Temp - Perm 18K Customer Servic e Operators Permanent 18K Transport Administrator 18,500k B37 Area Training Admin Lex Implant Advisor Admin Support Quality Training Co-ordinator Quality Vehicle Returns Administrator Fleet Vehicle Assessor Service Admin Support x 2 NEC Area Contract Driver Resource Administrator Audit Co-ordinator

>>>>>>>>