Job Description
Working within a manufacturing facility based in the West Midlands, this role is suited to an individual who comes from a similar background due to the nature of the environment.
Reporting into the Operations Manager you will be required to undertake the following tasks in line with the needs of the business:
• Chasing Quotes
• Booking in stock
• Invoicing
• Producing reports when requested
• Liaise with despatch to ensure deliveries are planned.
• General Admin duties, stationary orders, filing paperwork.
• Answer customer related queries and respond within agreed turn around period.
• Develop relationships with existing and new customers to provide an excellent customer experience.
• Liaise with suppliers and place orders for specific items,
• Ensure communication is relevant and concise and always answering queries in a professional & consistent manner.
• Ensure all paperwork (both hard copies and electronic copies) are filed and stored in the correct place.
• Comply with responsibilities under both the Company’s and legislative Health & Safety requirements.
• To undertake any other reasonable duties and training, requested by management as and when required.
Please apply today to discuss this position further
Skills :
- Working knowledge of MS Office etc.
- Attention to detail.
- Ability to communicate effectively.
- Proactive problem-solving skills and a positive ‘can do’ attitude.
- Outstanding Customer service skills
- Ability to build strong relationships with customers and achieve credibility.
- Excellent time management skills & the ability to prioritize work and multitask.
- Ability to work on own initiative and as part a team