First Line Call Handler - Telford

First Line Call Handler - Telford

Telecoms
Temporary

£ 14.50   to: £14.50 Hour
Location: Telford,
Date Added:  17/09/2026 15:35:00

Job Description

Customer Complaints Advisor (Ongoing contract, Hybrid)

Based in Telford

14.50 per hour

Hours of work: Monday - Thursday 9:00am - 5:30pm, Friday 8:30am- 5:00pm (Working from home on a Monday, Tuesday and Friday).

Are you a peoples person who enjoys building customer relationships whilst doing it your way, rather than working from a script?

Do you want to work for one of the fastest growing companies in the UK, where you will be a huge part of the customers journey?

You will be working in one of the busiest teams for this business, where you will be empowered to make your own decisions, whilst being offered full support to enable you to do your job. You will be working for an extremely friendly and supportive company.

Your duties will involve:

- Working on a variety of cases, building relationships and dealing with residents.

- You will be dealing with incoming & outgoing calls.

- As an experienced complaints advisor you will be responsible for seeing each complaint through to completion.

- Liaising with and building relationships with internal colleagues.

Skills :

Previous Customer Services/Complaints experience is essential.

Apply For This Job
Company Profile HR Employment Bureau(Birmingham Commercial Commercial)
39 Malborough Road
Castle Bromwich
Birmingham
B36 0EH 01216471081 About this company HR Employment Bureau is an independently owned local recruitment agency that prides itself on matching skilled local candidates to innovative industrial sectors, as well as various commercial and management positions. With over 40 combined years experience within the Engineering, Manufacturing, Logistics, Office Services, Professional & Public Sector recruitment industries, we are ideally placed to service both multinational business as well as other independent local firms. More jobs from this employer
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