Job Description
Helpdesk Administrator - Oldbury £22K Permanent
Working for a fast paced Business in Oldbury. Our client is looking for a Helpdesk Administrator to join its expanding team.
The role will be working within a team environment taking inbound calls from customers in regards to their contracts. This is a busy telephone role with admin support. Calls are made into the contact centre in regards to issues and problems within their business that will need to the support of an engineer. This will mean log the call accurately onto the in house system whilst on the call to the customer.
All candidates will need to have worked in a fast paced Telephone (Office) Environment. Be PC Literate having worked on MS Word, Excel and also data base systems.
The hours are 8am - 5pm on a rota basis.
The role is Permanent and the Salary is £22K with Company Benefits.
Car parking onsite.
Interested? Please apply via email to Terri@hrgrp.co.uk
Skills :
Call centre or helpdesk experience
Good data entry skills
Good Admin skills