Driver Co-ordinators x 2


£ 20000.00   to: £20000.00 Year
Location: Solihull,
Date Added:  05/03/2020 12:07:00

Job Description

Driver Service Co-Ordinator x 6 Temp to Perm Immediate Start £19K NEC Area

Previous experience in a similar role is essential
•Call centre environment
•Dealing with high volume inbound calls 100+
•Liaising with drivers & clients daily
•Book work to the drivers throughout the day
•To be aware of clients requirements when allocating drivers
•To be aware of individual drivers skills and abilities
•Search for extra drivers who are available
•Co-ordinate breakdowns
•Inform customer care of any problems or delays
•Ensure Customer Care department are informed of any problems, delays or failures
•Liaise with administration department to resolve driver paperwork queries
•Deal with complaints from drivers
•Ensure all work on the system is planned and allocated
•Such other duties as may reasonably be requested
Hours are full time worked between 8am - 6.30pm on a rota basis.

You must be PC Literate and have worked in a fast paced customer service (office role) or within a call or contact centre.

Apply online or call 0121 647 1086.

Responsibilities :

Skills :

customer service call centre data entry admin skills

39 Malborough Road
Castle Bromwich
B36 0EH
01216471081 About this company HR Employment Bureau is an independently owned local recruitment agency that prides itself on matching skilled local candidates to innovative industrial sectors, as well as various commercial and management positions. With over 40 combined years experience within the Engineering, Manufacturing, Logistics, Office Services, Professional & Public Sector recruitment industries, we are ideally placed to service both multinational business as well as other independent local firms. More jobs from this employer
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