Job Description
Managing customer enquiries/orders by phone and email and loading them onto the system
Booking and tracking shipments
Sourcing and communicating with suppliers required for transport
Responding to customer enquiries, providing quotations, and keeping them updated as to the progress of jobs
Ensuring all customs documents are received and handled by our customs department
Closing out job files by obtaining POD and any other required information and scanning documents onto the system
Reviewing routes and suppliers to ensure transport is planned cost effectively and to maximise profitability
Ensuring clear and accurate communication with the warehouse so they are aware of returns and outgoing loads and can plan work effectively
Ensuring jobs are completed on the system and checked prior to invoicing
Ensuring paperwork is filed accurately and in a timely manner
Managing priorities to achieve desired results and deadlines
Maintenance of system data and its integrity
Ensuring all support tasks are undertaken and completed in a timely and accurate manner
For more information please call us on 01527 368330
Skills :
Must be computer literate including MS Office, email, spreadsheets and databases
Good level of numeracy and literacy
CPC (an advantage but not essential)
Must have European experience