£ 19000.00   to: £23000.00 Year
Location: Redditch,
Date Added:  13/01/2020 12:39:38

Job Description

Administer BikeSafe workshops online using the schemes booking platform and CRM.
Foster strong working relationships with all BikeSafe teams, ensuring that they receive the highest possible levels of support and customer service.
Answer telephone enquires from motorcyclists and other members of the public.
Respond to email enquiries from motorcyclists and other members of the public.
Efficiently administer Police cancelled workshops and individual places cancelled by motorcyclists.
Understand and apply BikeSafe terms and conditions in relation to all customer related enquiries.
Be responsible for maintaining the highest possible percentage booking rates at all workshops.
Utilise existing databases, CRM, social media and other marketing to promote workshop availability.
Deliver daily, weekly and monthly reporting of key measurables as defined by business needs.
Identify opportunities to improve the effectiveness and efficiency of BikeSafe systems, support,communication, reporting and promotion.
Manage content for the BikeSafe website, electronic publications and social media.
Apply sound judgement when dealing with customer complaints, whilst escalating and making recommendations in line with BikeSafe terms and relevant customer sensitivities.
Passionately promote (and protect) the BikeSafe brand and motorcycle safety.
Support BikeSafe teams at local and national conferences, shows and events.

Fore more information please apply or call us on 01527 368330

Responsibilities :

Skills :

Passion for motorcycle safety and/or relevant knowledge/experience Have Police and/or BikeSafe knowledge/experience Website design and/or WordPress skills/experience Graphic design and/or video editing skills/experience Social media and/or Internet marketing skills/experience Already an experienced/accomplished administrator or manager Creative, imaginative and innovative

31-33 Unicorn Hill

B97 4QR
01527368330 About this company HR Employment Bureau is an independently owned local recruitment agency that prides itself on matching skilled local candidates to innovative industrial sectors, as well as various commercial and management positions. With over 40 combined years experience within the Engineering, Manufacturing, Logistics, Office Services, Professional & Public Sector recruitment industries, we are ideally placed to service both multinational business as well as other independent local firms. More jobs from this employer

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